Need help? We’ve got your back.

Customer Support Hours

• Monday to Friday: 9:00 AM – 6:00 PM (IST)
• Saturday & Sunday: Closed (email support available)

Contact Methods

• Email: support@berrynluiz.com
  Response within 24 hours
• Live Chat: Available on our website during support hours

Order Assistance

• Order tracking support
• Delivery status updates
• Product sizing and recommendation assistance

Returns & Exchanges Help

• Step-by-step return guidance
• Assistance with return labels

Technical Issues

• Website errors or account-related problems
• Please include screenshots where possible for faster resolution

Code of Conduct

Our support team is committed to providing polite, professional, and helpful assistance. We kindly request all customers to maintain respectful communication while interacting with our agents.