Return Policy

Your satisfaction is our priority. If our gear doesn’t meet your expectations, here’s what you need to know:

  • 30-Day Return Window:
    You can return unworn, unwashed items in original condition with all tags attached within 30 days of delivery.

  • How to Return:

    1. Request a return via our Returns Centre.

    2. Print and include the prepaid return label.

    3. Send the package back using the carrier specified.

  • Refunds:

    • Refunds are issued to your original payment method within 5–7 business days after we receive and inspect the return.

    • Shipping and handling fees are non-refundable, except in cases of damaged or incorrect items.

  • Exchanges:
    We currently offer exchanges only for different sizes or colours of the same item. Order a new item and return the original following our return process.

  • Non-Returnable Items:
    Excludes items worn, washed, or without original tags.

  • Damaged or Incorrect Items:
    Contact support immediately upon receipt if your item is damaged or incorrect.